Frequently Asked Questions

  • We specialize in authentic Congolese, West African and South African cuisine, prepared fresh to order using traditional recipes and ingredients.

  • No. Jolie African Kitchen & Market is an online-only food business. We do not offer dine-in service. All orders are placed online for pickup or delivery in Katy , Texas and near by cities.

  • Yes. We offer local delivery within selected areas in Houston through third-party delivery services.

  • All meals are made fresh to order. Preparation times vary depending on order size and demand, but estimated times are shown at checkout.

  • If there is an issue with your order, please contact us shortly after delivery or pickup so we can review and resolve it where possible.

  • You can reach us anytime via our contact page or email. We aim to respond quickly—usually within one business day.

  • We accept secure online and in-person payments through the following methods:

    • Debit cards

    • Credit cards

    • Digital payment options (such as Apple Pay and Google Pay, where available)

    • Zelle

    • Cash (exact change preferred; we accept small bills of $5, $10, and $20 only)

    All online payments are processed securely through trusted third-party payment providers.

  • No. All sales are final due to the perishable nature of our food. However, if there is an issue with your order, please contact us and we will review it on a case-by-case basis.

  • Some meals may contain common allergens such as peanuts, seafood, dairy, or gluten. Customers are responsible for reviewing ingredients before ordering. Please contact us if you have concerns.

  • Yes. We are currently an online food service, and we plan to expand into an African market offering ingredients and specialty products in the future.